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Shaka Tours Hawaii Terms, Conditions, Refunds & Exchanges

A Cancellation Service Fee of 5% is applied to all cancellations. “No Shows” and Cancellations made within 24 hours prior to tour/activity (48 hours for any Sea Life Park, Honolulu Soaring, Aloha Golf, or Kos Tours activity, 72 hours for Magnum Helicopters, no refunds for activities from 955-FISH) are subject to 100% charge. A full refund will be given should the tour/activity be cancelled by the activity provider. Tours and activities involving airfare are non-refundable, non-transferable, and non-changeable. Group cancellations (group size varies depending on activity) require 72 hours advanced notice to avoid full-charge (7 days for Wet’n’Wild with a non-refundable 50% deposit)